E-commerce Monitoring Priorities
For retail businesses, downtime directly translates to lost sales. Every minute your online store is down during peak shopping hours can cost significant revenue. Prioritize monitoring checkout processes, product pages, and payment systems.
E-commerce sites experience traffic spikes during sales events, holidays, and marketing campaigns. Effective monitoring helps ensure systems handle these peaks without performance degradation.
Critical Endpoints
- Homepage and product pages
- Shopping cart and checkout process
- Payment processing and gateways
- Search and filtering functionality
- Customer account portals
- Inventory and order management APIs
Peak Traffic Handling
Monitor response times closely during peak periods. Slow response times can cause customers to abandon purchases. Set up alerts for both downtime and slow response times to catch performance issues before they impact sales.
Customer Experience
Customer experience directly impacts sales. Monitor from multiple locations to ensure consistent experience across regions. Use monitoring data to optimize performance and reduce bounce rates.
Related Resources
Shopify Monitoring Guide - E-commerce specific guidance
E-commerce Monitoring - Use cases