A refreshingly short uptime checklist
Use this guide to cover the basics of uptime monitoring—monitoring coverage, downtime alert routing, incident comms, and retros—without drowning in elaborate frameworks. It's the same 80/20 philosophy we use inside PingPuffin: practical steps you'll actually finish. This checklist helps you set up website monitoring and API monitoring effectively. With uptime monitoring, you get instant downtime notifications when website monitoring or API monitoring detects issues.
What’s inside
The checklist is organised into four sections with quick wins and deeper improvements. Each item links to features inside PingPuffin or general best practices so you can take action immediately.
- Monitoring coverage: ensure every critical URL, API, and job is tracked with website monitoring and API monitoring.
- Alert routing: confirm who gets downtime alerts, how fast, and via which channel.
- Communication: prepare status pages that reflect uptime monitoring results, templates, and stakeholder lists.
- Review: document incidents, learnings, and improvements from your uptime monitoring.
How to use it
Download the PDF, duplicate it to your knowledge base, or copy the bullets into your project management tool. Assign owners, set due dates, and tick items off as you complete them. Repeat the process whenever you onboard new services or expand your team.
Share it around, edit it shamelessly, and revisit it every quarter. PingPuffin handles the monitoring so you can keep this list blissfully concise.
Checklist FAQ
Is this only for PingPuffin customers?
No. The checklist is vendor-agnostic. It highlights tasks every team should complete, whether you use PingPuffin or another monitoring tool.
Can we customise it?
Absolutely. Add organisation-specific steps, link to internal runbooks, and assign owners so it becomes part of your operational playbook.
How often should we revisit the checklist?
At least once per quarter—or whenever you launch major features, change infrastructure, or update on-call rotations.