Customer spotlight

Why digital agencies love PingPuffin

Agencies juggle dozens of client sites, campaign microsites, and staging environments. PingPuffin keeps them all humming so you can focus on launches, not late-night incident calls.

The uptime sidekick agencies actually finish setting up

Your clients expect you to catch trouble before they do. PingPuffin gives digital agencies a calm, minimalist watchdog for uptime monitoring: unlimited monitors, tidy status pages, and downtime alerts you can forward straight to a customer. No sprawling configuration, no billable time lost to fiddly settings. With uptime monitoring, you can track website monitoring and API monitoring to ensure client sites stay online. Downtime alerts ensure you're notified immediately when issues occur.

Think of it as the 80/20 approach to agency-grade website monitoring and API monitoring. You get the essentials that prove reliability with uptime monitoring, without the bloated dashboards that get abandoned after the pitch deck. As an uptime monitor, PingPuffin excels at website monitoring and API monitoring for client sites.

One dashboard for every client

Organise monitors by brand, region, or retainer tier. Invite account managers with viewer access, give developers editor rights, and keep leadership in the loop with weekly digests. PingPuffin keeps everyone aligned without granting dangerous permissions.

Set up separate workspaces per client, publish branded status pages, and export incidents for QBRs without touching an Excel macro. You’ll spend more time building campaigns and less time policing who can edit what.

Stay ahead of launches and campaigns

Spinning up a new landing page for a product launch? Add a monitor in seconds, set a Slack channel for alerts, and relax. PingPuffin checks response codes, keywords, and heartbeats so you know when a CMS glitch or CDN purge breaks the big day.

Monitor the keyword you just shipped, track the API powering the form, and share a clean status page when the CFO asks how launch day went. It’s straightforward enough that even the busiest account manager can add a monitor between meetings.

Scale without extra tooling

Because every plan is free during our launch period, you can monitor microsites for a two-week campaign or full enterprise portals without revisiting budget approvals. Pricing will arrive later, and we’ll give you time to adjust. PingPuffin works alongside the stack you already use—webhooks feed Trello, Monday.com, or Zapier automations in seconds.

Webhooks push incidents into Trello, Monday.com, or whatever project tracker you fancy. No procurement hoops, no surprise invoices—just a reliable helper that keeps your retainers looking rock solid.

Digital agency FAQ

Can I separate access between clients?

Yes. Create a workspace per client or project, invite their stakeholders as viewers, and keep the rest of your portfolio hidden. Editors can be limited to specific monitors so your internal processes stay tidy.

How quickly can we onboard a new site?

Adding a monitor takes less than a minute. Drop the URL, choose a cadence, and select notification channels. You can clone existing settings from a similar client to stay consistent.

Will clients get spammed with alerts?

Only if you want them to. Most agencies route first alerts to their internal on-call Slack and send confirmations to clients once the issue is verified. Recovery notices ensure everyone hears when things are back on track.

Ready to keep downtime quietly under control?

Set up PingPuffin this afternoon, impress your clients tonight, and sleep through the night without checking your phone every five minutes.