E-commerce Monitoring Priorities
For Shopify stores, downtime directly translates to lost revenue. Every minute your store is down during peak shopping hours can cost significant sales. Prioritize monitoring your checkout process, product pages, and payment processing.
E-commerce sites have unique monitoring needs: they must handle peak traffic during sales events, maintain fast response times for good user experience, and ensure payment processing remains functional.
Critical Endpoints to Monitor
- Homepage: First impression for visitors
- Product pages: Where customers browse and make purchase decisions
- Checkout process: Critical revenue-generating pages
- Cart functionality: Ensure customers can add items to cart
- Payment processing: Monitor payment gateway connectivity
- Search functionality: Important for customer navigation
Peak Traffic Handling
E-commerce sites experience traffic spikes during sales events, holidays, and marketing campaigns. Monitor response times closely during these periods. Slow response times can indicate capacity issues before complete failures occur.
Set up alerts for both downtime and slow response times. A site that's technically "up" but responding slowly can still lose sales as customers abandon slow-loading pages.
Shopify-Specific Considerations
Shopify stores are hosted on Shopify's infrastructure, which is generally reliable. However, you should still monitor your storefront, as issues can occur with themes, apps, or custom code. Monitor your custom domain if you use one, and ensure SSL certificates are working correctly.
Related Resources
E-commerce Monitoring - Learn about e-commerce monitoring use cases
Uptime Monitoring for Retail - Industry-specific guidance