Public Service Availability
Government services must remain available to citizens. Online portals for tax filing, license applications, benefit claims, and information services all require reliable uptime monitoring.
Downtime in government services impacts citizen access to essential services and can damage public trust. Effective monitoring ensures services remain available when citizens need them.
Compliance Requirements
Government organizations must comply with various regulations including data protection laws, accessibility requirements, and security standards. Monitoring solutions must support compliance through proper data handling and audit capabilities.
Security Considerations
Government systems are high-value targets for attacks. Monitoring should integrate with security tools to detect not just downtime, but also security incidents. Use monitoring data to support security incident response.
Critical Systems
- Citizen portals and online services
- Tax filing and payment systems
- License and permit applications
- Benefit and assistance programs
- Public information and data portals
Related Resources
Compliance Guide - Compliance considerations
Best Practices - Monitoring best practices